Jira Settings

Katalon TestOps provides seamless Jira integration, which creates several benefits for more efficient team collaboration.


  • You must install Jira App.
  • You must be the Owner or Admin of an Organization.

Configure in Jira Software

You can configure Katalon Settings in your Jira page.


Your Jira page name is under the form of <site_name>.atlassian.net.

Follow these steps:

  1. Click on the Projects tab in your Jira page. Choose your Project (e.g., Katalon).

    The Project page appears as below.

    Select Project settings at the bottom of the left bar.

  2. Scroll down the left bar to find the Katalon Settings section.

  3. Select Katalon Settings.

    The Katalon settings page appears as below.

  4. Enter the email address you have registered for your Katalon account.

  5. Enter an API Key.

  6. Click on the Fetch organizations button.

  7. Enter your Organization ID.


    You can find out your Organization ID in Organization management.

  8. Click Save.

Configure in Katalon TestOps

  1. Sign in to Katalon TestOps and go to your Project.

    The Project's Dashboard page appears.

  2. Click on the Configurations tab, then the Integrations tab.

    The Integrations page appears. There is a scrolldown menu on the page for a full list of integration options.

  3. Select Jira in the scrolldown menu.

    The Jira page appears as below.

  4. Enter Jira URL, Username, and Password.

    • For Jira Cloud

      • Jira URL must be in the form of https://<site_name>.atlassian.net.

      • In the Username section, enter the email address you have registered for your Jira Cloud account.

      • In the Password section, enter an Atlassian Cloud's API token.


      See instructions for API tokens.

    • For Jira Server

      • Jira URL must be in the form of http(s)://domain, without any trailing parts. For example, /secure.

      • In the Username section, enter your Username instead of your email address.

      • In the Password section, enter your Password.

  5. Click Test Connection to see if the connection is successful, then click Save.

Jira Dashboard gadgets

You can see the latest results of Katalon Test Cases in Jira Dashboard.

Click on the Dashboards tab in your Jira page, then click Add gadget on the top right corner.

Add a gadget box displays as below.

Add Katalon Dashboard by clicking on the Add gadget button next to it.

After adding Katalon Dashboard, a table showing the status and duration of each Test Case appears as below.


See further instructions on how to add and customize a gadget.

See also: